Legal Notice

Web site User Agreement

This web site is owned and operated by SriLankan Airlines Limited whose registered office is at Level 22, East Tower, World Trade Centre, Colombo 01, Sri Lanka. Please go through the terms of use carefully. By accessing and using this web site you agree to be bound by the terms and conditions set out below. DISCLAIMER AND LIMITATION OF LIABILITY

This web site has been compiled in good faith by SriLankan Airlines Limited (hereinafter referred to as "SriLankan Airlines"). No representation is made or warranty given, either express or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.

To the maximum extent permitted by law, SriLankan Airlines disclaims all implied warranties with regard to information, products, services and material provided through this web site. All such information, products, services and materials are provided "as is" and "as available" without warranty of any kind.

This web site may contain links to web sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. SriLankan Airlines' inclusion of links to other web sites does not imply any endorsement of the material on such web sites and SriLankan Airlines accepts no liability for their contents.

By accessing this web site you agree that SriLankan Airlines will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this web site including information and material contained in it, from your access of other material on the internet via web links from this web site, delay or inability to use this web site or the availability and utility of the products and services (except carriage by air performed by us).


You agree to indemnify, hold SriLankan Airlines harmless from and covenant not to sue SriLankan Airlines for any claims based on using this Web Site.

Copyright and Restrictions on Use

All trade marks, service marks, copyright, database rights, and other intellectual property rights in materials on this web site as well as the organization and layout of this web site together with the underlying software belong to SriLankan Airlines or its licensors. The trade mark, service mark and logos of SriLankan Airlines and its licensors must not be used, modified or adapted in any way without the prior written authorisation. The material on this web site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another website, sold or transferred whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.

Acceptable Use

You may use this web site in accordance with these terms and conditions in any event for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice in Sri Lanka or other jurisdictions from which you are accessing the web site.

In particular you agree you will not -
  • post, transmit or disseminate any information via this web site which is or may be harmful, obscene or otherwise illegal,
  • use this web site in a manner which causes or may cause infringement of the rights of another.
  • use any software, routine, procedure or device to interfere or attempt to interfere with the operation or functionality of this web site including but not limited to making available corrupt data, viruses via whatever means or interfere with its availability to others.
  • deface, alter or interfere with the look and feel of this web site or underlying software code.
  • take any action that imposes an unreasonable or disproportionately large load on the web site or related infrastructure.
  • obtain or attempt to obtain unauthorised access by whatsoever means to any of our networks.

Where SriLankan Airlines believe in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this web site.

Modification of Terms

SriLankan Airlines may make improvements and/or changes in the products, services and prices described in this web site at anytime without notice. Changes are periodically made to the web site. SriLankan Airlines may amend these terms by posting the amended terms on this web site. Continued use of this web site following such changes shall constitute your acceptance of such changes.

Age and Responsibility

You represent you are of sufficient legal age to use this web site and you possess the legal right and ability to enter into this agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this web site under your name or account including without limitation all use of your account by others including minors living with you.

Privacy Policy

SriLankan Airlines is using a secured web site for transaction of personal data communicated. We do not capture personal information without your knowledge or your permission. You will only be asked to provide personal information when you are taking advantage of this site's interactive products and services. We may disclose this information to our service providers.


SriLankan Airlines is free to use, reproduce, disclose and or distribute the information, ideas, know-how in your feedback to others without limitation and for any purpose whatsoever.

Conditions of Carriage

Carriage of passengers, baggage and cargo by SriLankan Airlines in international routes is subject to SriLankan Airlines' Conditions of Carriage for Passengers and Baggage, Conditions of Contract or Conditions of Carriage for Cargo as the case may be, and other Important Notices.

If the carrier operating your flight is not SriLankan Airlines, please contact that carrier for their conditions of carriage

Other Terms

This constitutes the entire terms governing your access to dealings with and use of this web site. Separate arrangements may attach to products or services you obtain, purchase or use from the site. You can find details of these terms under those particular products or services, or from the service providers.

Governing Law

The laws of the Democratic Socialist Republic of Sri Lanka govern the use of this web site and you irrevocably submit to the non exclusive jurisdiction of the courts of Sri Lanka. SriLankan Airlines reserves the right to bring proceedings against you in the country of your residence.